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FAQ and Knowledgebase Listings |
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14 | Displaying: 1 - 10 | Pages: 1 2 |
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Asp Knowledge Base
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Asp Knowledge Base is a multi-platform compatible 100% ASP based Knowledge base for companies that need an organized centralized solution for FAQ`s, instructions and knowledge. It can be setup with a simple MS Access database or a robust MS SQL database in heavy load environments. Users can easily search articles, browse through them and optionally create new cases. A web based admin page can be used to maintain the database. Advanced features: NTLM Authentication, Language modules, Logging and much more.
Price: EUR150 - Platform(s): Unix/Linux/Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Aspfaq
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Aspfaq is a Windows compatible dynamic `Frequently Asked Questions` management system that allows you or your CSR/Tech Support team to create a menu driven FAQ Website Application without any hard coding. The system will make it simple to create a listing of answers to questions as they occur and cut down on help and information requests that take up your time and cost you money.
Price: $43.00 - Platform(s): Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Eu Help Desk
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Eu Help Desk is a Windows compatible script that is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.
Price: $55.95 - Platform(s): Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Go Smart Help Desk
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Go Smart Help Desk is a multi-platform compatible program that features request forms that your employees can fill out. The ability to close, update, print and email requests. The ability to search and sort requests a variety of ways. The ability to export reports to Excel. The ability to add request to the Knowledge Base or add new Knowledge Base entry`s. The ability to update the main page notices to keep communications alive. Asset inventory, Software Inventory and IP inventory. Purchase Order placement. Company contacts or phone list. Admin features.
Price: 300.00 - Platform(s): Unix/Linux/Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Help Desk 3.2
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Help Desk 3.2 is a Windows compatible script designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.
Price: 97.50 - Platform(s): Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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ASP Error FAQ
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ASP Error FAQ is a multi-platform compatible script that has the most common errors in ASP including errors in database, compilation, adodb.field, adodb.recordset, ole db provider, response object, and active server pages.
Price: Freeware - Platform(s): Unix/Linux/Windows - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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FastFAQ
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FastFAQ is a Windows compatible ASP based server side script for quickly producing and maintaining FAQ pages. Using the FastFAQ administration panel you can completely alter the style of any of the FAQ files in the system and with a fully customisable colour palette there is no need to remember all of your colours. With FastFAQ all of the source code will be provided. Although it is unlikely that you will ever need this, it gives you the ability to further enhance the product yourself with only a limited understanding of ASP required.
Price: £24.99 - £74.99 - Platform(s): Win 95/98/NT/2000/Xp - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Fixit Knowledge Base
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Fixit Knowledge Base is a Windows compatible program designed to provide a complete knowledge management solution for your business. Use it within your Call or Service Centre, to help provide quick, accurate answers to your customer and clients queries and problems. Allow your customer and clients access to the more straightforward support queries through the self-help module, giving them 24x7 access without the need to talk to your support staff. Reduce your staffing levels as a result, or take on more customers and clients with the same numebr of staff. How you maximise the return on the benefits the Fixit Knowledge Base provides you with, is entirely up to you.
Price: £49 - Platform(s): Win NT/2000/XP - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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Help Desk Manager
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Help Desk Manager is a Windows compatible complete customer support system designed for a large volume of questions/issues or where more than one agent responds to customer support issues. To use Help Desk, agents and administrators don`t need to program or even to access FTP files. We (or you) simply install some files on your existing site, one time only - no further costs or FTP access.
Price: $97.50 - Platform(s): Win NT/2000/XP - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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FAQ Manager
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FAQ Manager is a Windows compatible simple application that you can use to manage questions your users may have. It got a category system so you can filter questions by category (eg. sort by script/ general). Very easy to setup and use.
Price: € 35 (Euros) - Platform(s): Win NT/2000/XP - Updated: 12/08/2003
Member Rating: None - Visitor Rating: None
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