Live Support Chat - Live Site Monitoring is a multiplatform compatible program that comes with a very wide variety of features including an active visit monitor, multiple operators and departments, the ability to open a chat session directly to one of your active visitors and of course the ability to take live support calls.
SMS Gateway CGI is a Windows compatible script that allows you to receive text messages on your phone from your website. Your phone needs to have an SMS or shot message service feature.
Whiz-Ticket is a multi-platform compatible program that can be setup and ready to use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into `pending` and `resolved` cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free.
Price: Free / $3 per month - Platform(s): All - Updated: 12/08/2003
Sohodo is a multi-platform compatible program that is fast to implement, easy to use, easy to integrate, highly scalable, and customizable. Perfect for organizations, large or small, aiming to increase marketing effectiveness, boost sales, satisfy customers all these while keeping operations costs at the minimum.
Live Tech Support is a multi-platform compatible program that offers sales assistance in real time. Provides unlimited technicians and1000 MB of monthly bandwidth. Allows unlimited clients and 24 hour activation delay.
Live2Help is a multi-platform compatible program that provides one on one customer support in real time via chat. Lets you initiate proactive chats. Can handle multiple chat requests. Plays chat sound alerts, party is typing notifications. Also allows for department specific waiting messages, canned responses.
Price: $19.95 - Platform(s): Windows, Unix, Linux - Updated: 12/08/2003
YourIT Help Desk is a multi-platform compatible quick solution to your computer and other IT-related problems and needs. Can cater to small, medium, and even large organizations. Has a flexible approach in providing IT support and consultancy.
Price: £27 per year - Platform(s): - - Updated: 12/08/2003
Live2Chat is a multi-platform compatible program that lets you chat in real time with a customer support officer. Monitors web traffic, shows visitor info, has multiple support executives, with customizable options, proactive chat invitations, chat transcripts, push pages, canned responses, and easy navigation features.
Price: $8.99 per month - Platform(s): - - Updated: 12/08/2003
TiNSupport is a Windows compatible program that lets you reach your customers in real time to promote your business. Reduces the probability of shopping cart abandonment by providing instant responses to your customers queries.
Price: $15/month - Platform(s): Windows 2000 and above - Updated: 12/08/2003
